ANEK LINES’ primary target is the constant protection of the health of its passengers and its employees. Responsibly and respectfully it continues its travels to Crete, in the Aegean and in the Adriatic Sea, taking all the necessary health care safety measures to avoid the spread of COVID-19. In direct cooperation with the competent authorities, the Company has developed structured procedures and has taken additional measures in its Ships and ANEK LINES Offices.
TICKETING MEASURES (ANEK LINES Offices)
• The passengers’ entrance in the ANEK LINES Offices is controlled, allowing only a specific number of persons to be inside the premises, according to the safety regulations.
• Special protective glass panels have been placed in all passenger service spots, as well as signs on the floor indicating the correct social distancing that must be maintained by passengers as they wait for the issue and reception of their tickets.
Travel forms that is necessary to fill in
Passengers traveling from Italy to Greece
Entrance to Greece is allowed to:
– Citizens of the European Union (EU) and members of their family
– Citizens of Schengen countries and members of their family
– Permanent residents of the following countries: San Marino, Azerbaijan, Albania, Andorra, Argentina, Armenia, Australia, Vatican, North Macedonia, Bosnia and Herzegovina, United Arab Emirates, United States of America, United Kingdom, Japan, India, Jordan, Israel, Canada, Qatar, China, Chinese Taipei, Kosovo, Kuwait, Belarus, Mexico, Lebanon, Montenegro, Moldova, Monaco, Bahrain, Brunei, New Zealand, South Korea, Ukraine, Uruguay, Russian Federation, Saudi Arabia, Serbia, Singapore, Sultanate of Oman, Turkey and Chile.
– Healthcare professionals, nursing staff and health researchers
– Long-term residents of EU Member States or the Schengen Agreement and third-country nationals holding a residence permit in EU or Schengen Member States, including third-country nationals holding valid residence permits (residence permits, residence cards, permanent residence cards) issued in application of Greek and European legislation
– Politicians, diplomats, military personnel, etc.
– Personnel employed in the transport sector
– Transit passengers
– Holders of a Special Expatriate Identity Card
– Caregivers of the elderly and disabled
– Seasonal workers in the fields of agriculture and fishing, who can enter the country once during the period provided by their work permit.
All persons mentioned above should prove their status with the appropriate documents.
All travellers to Greece, regardless of nationality and way of entering the country, should fill in and submit the electronic PLF (Passenger Locator Form) available at https://travel.gov.gr, with their contact details in Greece before their arrival in the country. The proof of submission of the PLF, which is automatically sent by e-mail to the passenger, is considered a necessary travel document. A valid PLF form, with a QR code, is considered necessary for the entrance to each entrance gate of the Country.
All travellers to Greece, regardless of nationality and way of entering the country and regardless if they have vaccination or disease certificates, must submit either a negative result of molecular test (PCR) for COVID-19 performed within the last seventy two (72) hours before their arrival in Greece or a negative result of rapid antigen test for COVID-19 performed within the last twenty four (24) hours before arrival in Greece. Both tests should be performed by reference laboratories of the country of origin or transit or public or private laboratories of that country, provided that these private laboratories are certified by the competent national certification authority of the country and passengers should have a certificate of the above diagnosis, in Greek, English, French, German, Italian, Spanish or Russian language, including the name of the passenger as indicated on the passport.
Especially permanent residents of the states: Argentina, India, Mexico, Uruguay, the Russian Federation, Sultanate of Oman and Chile enter the country, if their entry is allowed, with the additional condition that they are diagnosed negative in a mandatory PCR test or rapid coronavirus antigen detection test (rapid test), at the points of entry in the country.
All travellers to Greece, regardless of nationality and way of entering the country, coming from Egypt, Albania, Argentina, North Macedonia, Bulgaria, Brazil, Georgia, Republic of Cuba, United Arab Emirates, India, China, Libya, Morocco, Pakistan, the Russian Federation and Turkey, enter the country, if their entry is allowed, with the additional condition of being diagnosed negative in a mandatory laboratory test either by PCR method or by using the rapid detection of coronavirus antigen COVID-19 (rapid test), at the points of entry of the country. Those who have a vaccination certificate or a disease certificate from COVID-19 are excluded from the above mandatory test. The disease certificate is issued thirty (30) days after the first positive test and its validity lasts up to ninety (90) days after it. Specifically, the disease certificates issued from 15.7.2021 until 31.10.2021 remain valid until 31.1.2022.
Especially travelers to Greece, regardless of nationality and way of entering the country, coming from the countries: South Africa, Botswana, Namibia, Lesotho, Zimbabwe, Mozambique, Eswatini, Zambia and Malawi enter the country, if allowed to enter, with these additional conditions: a) to diagnose negative in laboratory tests either by PCR or by the use of rapid coronavirus antigen detection COVID-19 (rapid test) at the points of entry of the country and b) be subject to temporary restriction only in quarantine hotels designated by the competent authorities, for ten (10) days from their entry into the Greek Territory. The restriction of case b) ends with a negative PCR test, on the tenth day of the temporary restriction.
The above obligations concern minors from five (5) years old and over.
During check-in at Italian ports, passengers should display both the submission of the PLF form and the possession of one of the above certificates that are mandatory for their boarding.
All travellers to Greece, regardless of nationality and way of entering the country, are subject upon arrival to sampling (or mandatory in the cases mentioned above) laboratory PCR or rapid coronary antigen detection tests COVID-19 (rapid tests) based on a health algorithm. The tests are carried out by officers of the General Secretariat for Civil Protection and the National Public Health Organization, which are in charge of carrying out medical examinations. Passengers subjected to the sampling (or mandatory) tests shall remain at place of arrival until the test result is issued and in the event of their detection as positive for COVID-19, they are subject to temporary restriction, at home or at a suitable place of temporary residence indicated by the competent authorities, for ten (10) days or seven (7) days for those who have completed the vaccination for COVID-19 at least fourteen (14) days before arrival to Greece. On the last day of their temporary restriction, they are subjected to mandatory laboratory testing by PCR method.
Passengers traveling from Greece to Italy
The submission of the digital Passenger Locator Form (dPLF) available at https://app.euplf.eu/#/ is mandatory for anyone who enters Italy from Greece for any length of stay, via any means of transport. One form must be completed for each adult passenger; accompanied minors can be registered on the form of the accompanying adult. In the case of unaccompanied minors, the dPLF must be completed by the parent or legal guardian before departure.
Transit passengers should select “Italy” as the destination country, regardless of their final destination. Once the form has been sent, passengers receive the dPLF in PDF and as a QR Code at the email address entered during registration, which must be shown directly from a smartphone (in digital format) when boarding. Alternatively, passengers can print a copy of the dPLF to show when boarding.
Entry into Italy for travellers, who have resided or made a transit through Greece within the previous 14 days from the date of arrival in Italy, is allowed under the following conditions:
a) Presentation to the carrier upon boarding and to whoever else has the authority to carry out controls, of the Passenger Locator Form in digital format or in hard copy;
b) Presentation to the carrier upon boarding and to whoever else has the authority to carry out controls, of the Covid–19 green vaccination or recovery certificate (or equivalent certificate);
c) Presentation to the carrier upon boarding and to whoever else has the authority to carry out controls, of a negative molecular COVID–19 test dated not older than 48 hours or a negative antigenic COVID–19 test dated not older than 24 hours before arrival in Italy.
In case of non–presentation of the Covid–19 green certificate of vaccination or recovery (as referred in b) and without prejudice to the obligation to undergo the molecular or antigenic test (as referred in c), it is mandatory to undergo health surveillance and fiduciary isolation of five (5) days at the address indicated in the Passenger Locator Form, with the obligation to undergo a molecular or antigen test, carried out by means of a swab, at the end of that period.
Certificates may be written in Italian, English, French or Spanish and may be submitted in either written or digital form.
Children under 6 years of age are exempt from the pre–departure molecular or antigen swab test. Minors are exempt from quarantine (where provided) only if they are accompanied by an adult (parent or other escort) holding a green certificate (or the EU digital COVID certificate).
With the obligation to complete and submit the electronic dPLF (digital Passenger Locator Form) and provided that there are no symptoms of COVID–19, the presentation of an EU digital COVID certificate or a green certificate and the performance of molecular or antigenic test before arrival in Italy, do not apply to:
• whoever enters Italy for a period of less than 120 hours for proven reasons of work, health or urgency, with the obligation, at the end of the above period, to leave Italian territory immediately or, if this is not possible, to enter a period of monitoring or preventive self–restriction.
• whoever transits, by his own means, through the Italian territory for a period of up to 36 hours, with the obligation, at the end of the above period, to leave the Italian territory immediately or, if this is not possible, to enter a period of monitoring or preventive self–restriction.
Domestic Routes (From Piraeus to Chania, Heraklion, Cyclades or Dodecanese)
We inform you that movements regardless of destination (from ports of mainland Greece to the islands and other mainland ports, between the islands, as well as from the islands to the mainland ports) are allowed provided that passengers:
• have completed at least fourteen (14) days before the COVID-19 coronavirus vaccination and show a vaccination certificate. Especially for those who have reached the age of sixty and a period of at least seven (7) months has elapsed from the completion of the vaccination, those who have received the booster dose are considered fully vaccinated, or
• have been diagnosed negative either in a laboratory test for COVID-19 coronavirus by the PCR method performed by taking an oral-pharyngeal or nasopharyngeal smear within the last seventy-two (72) hours before the scheduled trip time or in a rapid anti-COV test. (rapid test) within the last forty eight (48) hours before the scheduled travel time. The negative diagnosis of laboratory test by PCR and rapid antigen detection test is proven by the presentation of a relevant certificate, or
• display a disease certificate issued fourteen (14) days after the first positive test and its validity lasts up to ninety (90) days after it. Specifically, the disease certificates issued from 08.07.2021 until 31.10.2021 remain valid for up to one hundred and eighty (180) days after the first positive test and in any case not beyond 31.1.2022. The validity of the disease certificates issued from 01.11.2021 to 04.12.2021 lasts ninety (90) days, or
• Demonstrate a European Union vaccination certificate (digital COVID certificate) as well as third countries.
• Diagnostic tests by PCR and rapid detection of coronavirus antigen COVID-19 (rapid test) for unvaccinated passengers are performed in private diagnostic laboratories or in private clinics or pharmacies, at their own expense and are proven by a mandatory electronics.
On islands where there are no private diagnostic laboratories or private clinics or pharmacies, the diagnostic tests are performed by municipal clinics and are proven in the above way.
Minor passengers from four (4) to seventeen (17) years old can travel after performing a self-test that takes place up to twenty-four (24) hours before the scheduled travel time. The self-test statement is issued through the website gov.gr.
The use of a protective mask is mandatory.
Passengers are advised to arrive at the port of departure on time to facilitate the pre-boarding check-in process.
Biosafety Trust Certification by RINA for safe traveling against COVID-19 spread
ANEK LINES, the leading shipping company, with responsibility towards the society and with respect to Public Health, successfully completed the inspection of its entire fleet and received the specialized “Biosafety Trust Certification” by RINA. The innovative management system certification, internationally recognized in the shipping industry, is based on the ISO’s systematic approach to management systems combined with scientific best practices against the spread of infections together with the principles of organizational behavior management (OBM) to effectively control and prevent contagion in a work context.
The certification of ANEK LINES confirms that every ship of the company is fully compliant with all the identified measures of the scheme against the spread of COVID-19. It is worth noting that ANEK LINES, in cooperation with the competent authorities, has also developed structured procedures and has taken additional measures regarding both its ships and its owned Agencies.
The Biosafety Trust Certification takes into account that the success of health safety management systems depends highly on the personal responsibility. Therefore, to comply with the strict hygiene rules, the system requires experienced staff to undergo ad hoc training courses for specific conditions and that each individual passenger is aware of and follows the recommended preventative measures. Read more…
CHECK-IN – PASSENGER BOARDING
• THE USE OF FACE MASKS IS MANDATORY BOTH INSIDE THE SHIP AND ALSO ON THE OUTSIDE DECKS FOR ALL PASSENGERS
• Passengers must not travel if they have symptoms of COVID-19 infection (cough, rhinorrhea, fever, sore throat, shortness of breath and other respiratory symptoms) or if they have been in contact with a COVID-19 patient recently.
• Prompt arrival of passengers at the port of departure is recommended to facilitate the control procedures.
• When passengers come aboard, they must give their ticket and the filled special printed “Pre-Boarding” form to the ship’s Finance Officer.
• Our ships are equipped with thermometers that can be used if necessary.
• All people on board (passengers and crew) must use a cloth mask(1) or cloth to cover their nose and mouth during boarding and as long as they are present in any area of the ship.
• Our Company has adopted special marking and controlled entrance measures, whereas the presence of specially trained members of the crew at the entrance ensures a minimum distance of 1.5 m between passengers. Passengers that cannot use a cloth mask(1) due to respiratory disorders, must maintain a minimum distance of 2m.
• Antiseptic gel dispensers are placed at the entrance and in various parts of the ship (Reception, Restaurants, Café – Bars, Shops, WC, inner and outer areas of public use).
• Passengers must comply with the following preventative measures during their trip:
– Wear your mask (1) in all indoor and outdoor areas of the ship. Make sure that the mouth and the nose are covered, do not touch the mask(1) after you wear it and immediately after use, discard the mask(1) in a wastebasket and wash your hands.
– Cough or sneeze into your elbow or tissue which will be discarded in a wastebasket immediately after use.
– Wash your hands regularly and thoroughly with soap and water, or an alcohol-based hand rub solution, avoiding touching the face (eyes, nose, mouth) with your hands.
DURING THE TRIP
• Gloves are not a substitute for washing your hands.• Gloves are not a substitute for washing your hands.
• Maintain a minimum distance of 1.5 m from those around you.
• Avoid areas of overcrowding
• Avoid contact with people that show signs of respiratory distress (cough, rhinorrhea, fever, sore throat).
• If you show signs of respiratory distress, you are obliged to inform the ship’s crew.
• If you show signs of respiratory distress after your trip, you are obliged to seek medical attention and inform your attending doctor about your trip.
MEASURES TAKEN DURING THE TRIP / USE OF AREAS OF PUBLIC USE
• Constant disinfection on an hourly basis by the crew of all areas and surfaces of the ship which come in frequent contact with the passengers. Cleaning/disinfection procedures are carried out according to the instructions of EODY and WHO.
• In all the possible areas of passenger overcrowding, like the Reception, bars, restaurants, sales points/shops, common toilets, special signs on the floor impose the maintenance of social distancing and avoidance of overcrowding. Also, special protective glass panels have been installed in all passenger service spots.
• Special marking signs in the areas of public use (Restaurants, Café – Bars, Lounges) inform the passengers about the allowed use of specific seats/tables.
• Foodstuff preparation and handling, as well as the cleaning and disinfection of all utensils and areas used in the food chain are carried out according to the demands of ISO 22000 (HACCP).
• The A La Carte Restaurant and Café – Bar menus have been replaced by contactless menus.
• Seat distribution in the aircraft type seats follows the principle of “one occupied seat with one empty seat in every direction around it”, and special (self-adhesive) signs indicate where a passenger is allowed to sit so that the necessary distance from other passengers is maintained.
• Passenger cabins are cleaned according to a special protocol and they are aired with their door open for at least 3 hours, until their next use. The maximum number of persons who can share a cabin is 2, except for families of up to 4 persons, or persons with disabilities and their companion.
• All foreseen health care protocols concerning the ships’ bedlinen are followed: All items are washed at 80o C and ironed at 170o C. When washed, during the rinsing stage, a certified disinfectant–neutralizer is used. Transport carts are disinfected after every route and all trucks transporting bedlinen are disinfected on a daily basis.
• In all the ships of the Company the air conditioning system operates 24 hours a day, providing 100% fresh air to all the areas of the ship. No air is recycled or rerouted from cabins or other closed areas of the ship. The air conditioning systems are maintained and suitably disinfected using a special chemical solution in time intervals not greater than 20 days. In addition, frequent disinfection of all the air conditioning components is carried out by the certified contractor.
• Crew members urge the passengers to avoid areas of the ship where there may be overcrowding.
• Frequent audio announcements and projection of a TV spot on the ships’ TV screens (at the ship’s departure and during the trip) informing the passengers about the sanitation measures applied in the ship.
• Special cases at various spots of the areas of public use contain special bags for the rejection of used masks and gloves.
• When a ship is in a port without passengers, all its external doors are opened and remain open to create a natural ventilation of its interior.
• All printed matter has been removed from the cabins and areas of public use. However, if someone is interested, the corporate advertising brochures are available and can be obtained from the ship’s Reception.
• It is recommended to avoid the elevators. If an elevator must be taken, only 40% of its total capacity can be used. If escalators exist, the use of elevators is allowed only to persons with disabilities or elderly people.
CREWS – PROCEDURES MANAGEMENT
• Crew training to recognize probable cases of COVID-19. ANEK LINES, assisted by a specialized Medical Team, has trained all the crews of its ships so that they can recognize and manage probable cases of COVID-19.
• Management team for a probable case of COVID-19. In every ship, a team that will deal with a probable case has been set up (Task Force COVID-19), led by the Captain, and specially trained by a doctor. The training has been arranged by ANEK LINES. This specific team is responsible to manage any probable case of COVID-19 on the ship.
• The ships carry the necessary equipment, and a separate cabin has been foreseen, so that if an isolated case emerges, the ship’s crew, in cooperation with the competent authorities will take all the measures required to handle the patient and avoid possible spread of the virus.
REFUSAL OF BOARDING
On the basis of the above, if the trained crew members determine that:
i. A passenger shows signs of COVID-19 infection or
ii. Their “Pre-boarding” form answers indicate contact with a COVID-19 patient or
iii. The passenger refuses to use a mask(1) while on-board
will not be allowed to board and the existing provisions will apply on using the tickets at a later date, or canceling them.
In the cases (i) and (ii) the passenger will not be allowed to travel for 14 days and if the passenger is a COVID-19 patient, he must provide a medical certificate, that the criteria laid down by EODY, for the discontinuation of the measures for a COVID-19 patient, have been met.
Cooperating during these trying times is crucial.
Our Company has assigned the evaluation of the procedures and measures used to confront the biological dangers originating from COVID-19 to an internationally certified organization.
(1) Use of a surgical face mask is accepted, however not recommended instead of a cloth mask, ensuring that surgical masks will remain available for the use of medical staff. The mask with high breathing protection valve is not accepted for use by the general public.
WE TRAVEL RESPONSIBLY
ANEK LINES advises its passengers to faithfully follow the general measures of infection prevention according to the WHO and EODY instructions, which have been communicated to the media by a relevant Press Release and publicized through the Company’s website and social media channels.
As all mankind faces these unprecedented difficult and unstable conditions, our Company adjusted to the new contingencies and steadily continues its important transport work (even during the prohibition of passenger shipping), maintaining the connection of its ports–destinations in Greece and in the Adriatic Sea, ensuring the transport of permanent inhabitants and the provisioning of ports of call.
ΑΝΕΚ LINES remains faithful to its commitment for responsible activity towards its passengers for over 50 years, contributes to procedures against this unexpected global phenomenon, and in cooperation with the competent authorities, proves its social sensitivity as far as the public health care is concerned.
ANEK LINES: We travel responsibly!